Privacy Policy

Privacy Policy

Effective Date: March 01, 2026

Baghdad Signature (“we,” “our,” or “us”) is dedicated to protecting the privacy and personal information of our clients and app users. This Privacy Policy outlines our standards and practices regarding the collection, processing, storage, and protection of user data through our mobile application and digital retail platform (collectively, the “Services”).

By using our Services, downloading our application, or placing orders through our platform, you agree to the collection and use of information in accordance with this policy.

1. Information Collected

To facilitate account management and seamless order processing, we collect the following types of information:

  • Account & Delivery Identifiers: Customer full name, mobile contact number, and physical delivery details supplied during registration or checkout.
  • Transaction History: Records of purchased items, transaction status, order preferences, and order amounts processed in Egyptian Pounds (EGP).
  • Technical Parameters: Automated system attributes, including device type, operating system version, IP address, and application interaction logs.

2. Utilization of Personal Data

Information gathered through our Services is used strictly for legitimate business operational purposes:

  • Fulfilling, tracking, and delivering customer orders across the Arab Republic of Egypt.
  • Managing user accounts, keeping purchase logs, and responding to service requests.
  • Enhancing application functionality, improving overall navigation, and expanding product offerings.
  • Ensuring compliance with relevant statutory rules and consumer protection guidelines in Egypt.

3. Data Confidentiality & Safeguards

  • No Third-Party Sale: We do not rent, sell, trade, or share your personal data with third parties for independent marketing purposes.
  • Fulfillment Service Providers: Address and contact details are shared exclusively with authorized courier and logistics partners to facilitate physical order delivery under confidentiality obligations.
  • Information Security Controls: We employ appropriate administrative, technical, and physical safeguards designed to preserve data integrity and protect against unauthorized access, loss, or disclosure.

4. Cookies & Analytical Tools

Our Services utilize essential session cookies and standard analytical tools to manage shopping cart contents, save user preferences, and analyze system usage trends. You may restrict or disable cookies through your mobile or web browser parameters.

5. Protection of Minors

Our Services are designed for general retail audiences and are not directed to individuals under the age of 13. We do not intentionally collect or process data from minors.

6. Privacy Policy Amendments

We maintain the right to update or revise this Privacy Policy as operational requirements evolve. Any modifications will be updated within the application alongside the updated effective date.

7. Customer Support

For questions, privacy inquiries, or data requests, please visit the dedicated Contact Us page on our official website to contact our customer support team directly.